If you have been banned from UTAN you will have seen one of these...
If you didn't see above message, chances are you are not banned through UTAN and this forum is
not the place to post your ban appeal. Also, questions related to UTAN bans in general (i.e. questions that are not ban appeals) should be posted in the support forum.
You can post in here about it. When you post you must provide the following information:
- Ban ID Number, this was shown to you when you were banned from the server. (Make absolutely sure you get this right, because this is used by the automatic ban reply script.)
- The nickname you were using at the time.
- A reasonably unique part of your GUID. (CD-Key Hash, displayed under Settings -> Game; there are no "o"s in it, only zeroes)
DO NOT POST YOUR CD-KEY! With "reasonably unique part" we mean the first or last 8 characters of the GUID.
Note: We may not be able to give any details about a ban without the GUID.
- Your IP address at the time of the ban. (You can visit www.whatismyip.com to find your your current IP.)
- A valid e-mail we can contact you on. (It will be turned into an image by the forum software so it can not automatically be harvested.)
- An explaination for why the ban should be removed, because 99% of the time, you'll know why you're banned. Explainations such as...
- "I was just testing the aimbot/radar/hack/hook to see what it does"
- "I was testing the aimbot against the protection on my server"
- "I've deleted the aimbot now, unban me plz k thx"
- "I never installed it, your anti-cheat is lying"
- "My <insert family member> installed it! Not me!!"
- "I was testing the anti-cheat"
- "Please unban me i'll never to do it again I promise"
...are not acceptable even if they are the truth. There is no excuse to have aimbots installed on your system, if we find evidence of a cheat on your system don't expect the ban to be removed. The same goes for any type of warez versions of the game, bans will NOT be lifted for warez'd cdkeys, these being... Ban #994, #1567, #2342, #3445, #3629, #4401, #7655, #9204 and a few others. If you try to post an appeal for these bans expect it to be locked immediatly. Also, we will not lift Ban #1971, because that's the SET command GUID. Restart your game if you have been banned with that ID.
When creating your post, the topic MUST follow the form of "Ban #IDHERE" otherwise your appeal will not be picked up by our automated bot. If you do not specify all this information your ban will not be looked at. Once our bot has replied to your post it will provide you with certain information...
The first reply made by the bot will contain any ban information that is against your GUID.
Example:
Quote:
This is an automated response...
Listing data for ban #XXXX:
Code:
This is a non-global/global GISP ban.
Offender: EXAMPLE-BAN
Ban Date: 2006-01-01
GUID: abcdef12-********-********-34567890a
Admin: Admin
Reason: Example
Other Info: EXAMPLE BAN
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The posts made after from the bot contain the tracking data for your GUID, what nicknames you have used, the IP's associated with them and how many times each has been used and when. This is to help us spot ban errors or to sometimes point out why you have been banned...
Example:
Quote:
Code:
IP: 123.456.789.123 Country: United States
Name: Player Last used: 01/01/2005 03:19 (used 6 times)
Player- 01/01/2005 22:57 (used 5 times)
Player-- 01/01/2005 23:44 (used 4 times)
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If you are banned,
you alone are banned, not your clan mate, friend, or someone who has known you since you started playing the game. We dont want to hear comments from your clan mates that your a clean player when the evidence is saying otherwise. We wont take any information other than what is said by
you in an appeal, so getting them to post won't help your case.
UTAN bans GUID's, not players.
You are responsible for your GUID. Anyone cheating with that GUID will be considered to be you unless otherwise proven.